How do I change my estimated rate per kilowatt hour(kWh) in the customer app?

If you have recently changed energy companies, electricity tariff type or the data based on your tariff is incorrect please email [e-mail] to adjust to the correct tariff.

We will need a copy of your latest electricity bill so please have that handy to send through. If you don’t have an electronic version – you can always take a photo of the pages (front and back) and send them through as a picture file.